Description

Practice Manager - Veterinary Hospital
Thrive Pet Healthcare - Wedgewood
Nashville, TN

More than a word, care is present in everything you do. At Thrive Pet Healthcare, we take action to empower your best care for pets, their families, and yourself.

We are a community of veterinary hospitals forming an extraordinary network of unparalleled resources and people. Through outstanding learning and career opportunities, comprehensive benefits, and abundant support, you’ll be nurtured and appreciated for who you are and what you bring to the table. We come together in both the joys and heartaches of our profession to lift each other up through laughter and empathy - and we have plenty of fun along the way!
Who We Are

At Thrive Pet Healthcare, you’ll feel the warmth and openness of a small veterinary clinic while having the opportunity and support of a nationwide network. Provide your best care with more bridges and fewer barriers.

Our Wedgewood location in Nashville, TN is looking for a Practice Manager (Veterinary Hospital Manager). We promote an emotionally intelligent work environment and a positive, team-focused culture at our hospital. We invest heavily in our employees with many opportunities for professional growth and development, along with a healthy work/life balance.
Role Responsibilities

The Practice Manager plays a critical leadership role in hospital operations and veterinary team management. This position ensures a positive culture built on shared values and direct communication, creates operational efficiencies, and problem-solves to improve client service and employee engagement.

Key to the PM’s role is the ability to create and maintain a positive culture and work environment aligned with the hospital’s goals. This person is creative yet grounded in developing and implementing practical programs that drive results.

The Practice Manager oversees all business and administrative activities of the hospital, including:

• Recruiting, hiring, and training veterinary hospital staff
• Partnering with leadership and finance to prepare and manage budgets
• Monitoring and analyzing key performance indicators (KPIs)
• Managing inventory and inventory control systems
• Setting and reviewing hospital service fees
• Overseeing hospital management software and technology
• Implementing safety, compliance, and security procedures

Qualifications & Experience

• Minimum 3+ years of veterinary management or supervisory experience (veterinary hospital, animal clinic, or specialty practice)
• Bachelor’s degree in business, management, or related field - or equivalent business experience
• CVPM certification encouraged but not required
• Strong leadership and communication skills with the ability to motivate and coach teams
• Demonstrated experience managing hospital operations, including staff scheduling and workflow optimization
• Financial acumen, including experience with budgeting, P&L statements, and revenue forecasting
• Commitment to exceptional client service and compassionate patient care
• Proficiency in Microsoft Excel and practice management software
• Ability to lift 40 pounds independently and heavier objects with assistance

Grow with Us

Here, you can grow your career as best fits you through access to comprehensive learning and development programs, including:

• Our vast, free library of continuing education courses through ThriveU
• Live, virtual workshops to develop valuable leadership and communication skills
• A structured program designed to teach you the fundamentals of running a veterinary hospital

With over 400 locations nationwide, Thrive Pet Healthcare offers opportunities to move into different specialties, hospital types, or regions as your career evolves.
Benefits - Our Care in Action

We provide a comprehensive benefits package supporting your mental, physical, emotional, and financial wellbeing, including:

• Paid time off, including 8 weeks of full-pay parental leave, bereavement (for both humans and pets), and time off for new pet adoptions
• Top-tier medical, dental, and vision insurance plus HSA and FSA options
• Pet care perks including free exams and discounts on products and services
• Subsidized backup care for children, adults, and pets
• Mental health benefits, including coaching and therapy sessions
• 401(k) with employer contribution and no waiting period
• Continuing education and career development support through free CE and paid CE time

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where every team member belongs and feels empowered.

Apply Today and join a veterinary hospital that truly cares - for pets, people, and you.